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March 12, 2020


Clients of Bull City Safe Space Counseling, 


As you are aware, North Carolina has recently declared a state of emergency due to the outbreak of COVID-19. Durham Public Schools has also made the call to close as of Monday, March 16, 2020. With these factors in mind, I am working to stay updated on the latest recommendations from the CDC and plan accordingly with my office and plans for continued services. I know that during an anxiety-inducing situation, continuing to receive mental health treatment is essential, so we will find ways to make this work. 


To maintain the safety and well-being of all clients and their families, I am providing the option for sessions to be held virtually through a secure video-conferencing application. I currently use Spruce Health, and I will invite each client to create an account on this application where it can be accessed on any smartphone or by utilizing the Spruce Health website as well. 


Should we find ourselves in a position that requires all sessions to move to telehealth, I will provide further updates at that time. 


At this time, many of the major insurance companies have announced that they are supporting telehealth services by allowing the use of telehealth codes, whether the individual’s plan includes telehealth or not. However, this is not a guarantee that the sessions will be fully covered, so I do recommend that each client confirms with their specific plan as to what options are available. 


If you have any questions or concerns, please contact me to discuss your individual needs.  


Last but not least, here is a link to a quick and simple coping skills list that may come in handy now and anytime for that matter. 


Please take time to care for yourself and loved ones, *try* not to let the panic take over, and stick to the facts from reputable sources! I know this can be hard because we are surrounded by news articles and reports, but give yourself credit for trying and limit the amount of news you are taking in if it is causing distress. Stay informed but not overwhelmed. 

-Lauren K, Dawood, LCMHC, NCC

Owner/Licensed Counselor 

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